Privacy Policy
(Effective as of July 1st, 2023)
The Architect’s Bookshelf works to ensure that your privacy is protected when using our services. This website is operated by shahidabdulla.com.pk and this privacy policy applies to it. We, therefore, have a policy explaining what personal information is, how we use the information, who has access to the data, and your rights regarding the information collected. Your access and use of our website constitute your acceptance of our Privacy Policy and Terms of Use.
Personal Data
We take responsibility for all the personal data (such as your name, address, email address, phone number, and date of birth) that you provide us with, obtained when you subscribe to our newsletter or when you create a personal profile.
How do we use your Personal Data?
We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. To provide you with relevant offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal data will be deleted.
What information does shahidabdulla.com.pk.com share with third parties?
The Architect’s Bookshelf may share your personal information with third parties or affiliates, who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared. We do not sell your information to any third party, nor do we disclose your personal information to unaffiliated third parties.
What are your rights?
You have the right to request information about the personal data we hold on to you. If your data is incorrect, incomplete, or irrelevant, you can ask to have the information corrected or removed.
Returns And Exchange Policy
Returns And Exchange Policy
Terms & Conditions:
1. Please do not accept if the parcel is unsealed or damaged.
2. Customers are not allowed to open the parcel before handing over payment unless it is prepaid.
3. In case of any defects or complaints regarding the parcel, please contact customer service within 24 hours.
4. Please note that after 24 hours of delivery, no complaint will be entertained.
Refund/Exchange Policy:
Please note that The Architect’s Bookshelf does not have a return or exchange policy. However, in unavoidable circumstances, The Architect’s Bookshelf will only accept refunds or exchanges if the customer finds any defect or if the wrong product has been delivered. The customer can contact our customer service and send images of the product(s) to the given address within 24 hours from the time of delivery. If the submitted case is found to be genuine, it will take reasonable time, depending on the nature of the case. Furthermore, please note that the architect’s bookshelf does not cater to any cash refund policy. The Architect’s Bookshelf will only refund via cross-check. Refunds or exchanges will be subject to:
(1) The item is being repacked properly with the original invoice or receipt.
(2) The product must be unused with the price tag attached. Once our team has reviewed it and is satisfied, an exchange or refund will be initiated.
Customer Services:
Email: [email protected]
Call/WhatsApp: +92 300 2283866
Order Cancellation:
You may cancel your order at any time before it is processed by calling us at +92 300 2283866 during Monday–Friday (9 a.m.–5 p.m.) and on Saturday (9 a.m.–2 p.m.).
Once the order is shipped, you will receive the shipping confirmation via email that contains the tracking information.
The return and exchange policy will apply once the product is shipped.
The Architect’s Bookshelf Online Store may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors*, or credit card payment is declined by the issuing financial institution.